Visitor Information

Currency: Decimal currency is used in Australia – dollars and cents. Current exchange rates can be obtained from your bank and on-line at

Banking: Banks in Australia are open Monday to Friday 9am to 5pm. Some banks are open on Saturdays. Exchange facilities are available at airports and most major hotels. Automatic Teller Machines (ATMs) are available at a wide variety of outlets. All major credit cards are widely accepted in Australia.

Travel and Health Insurance: It is strongly recommended that you take out insurance policies to cover medical and travel expenses. If necessary, consult your travel agent.

Electricity: Electricity in Australia is 220-240V AC 50Hz. The sockets are three pin and you may need an adaptor. Universal outlets for 240V or 100V shavers are found in most leading hotels. Multi-voltage appliances as well as adaptors are readily available in department stores and luggage shops.

Shopping: Most stores on the Gold Coast are open Monday to Sunday 9am to 5pm. Some retailers practice late night trading, remaining open until 9pm weeknights. Grocery and department stores are generally open 7 days a week, with late night trading until 9pm on weeknights.

Taxes: A Goods and Services Tax (GST) of 10% applies to all consumer goods and is included in retail prices. Overseas visitors may be able to claim a refund of the GST through the Tourist Refund Scheme (TRS). Further information is available at

Tipping: Tipping is acceptable in Australia but it is not compulsory.

Water quality: The water in Australia exceeds the standards for safe drinking water set by the World Health Organisation. It is safe to drink water straight from the tap.


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